Yotpo Email Marketing & SMS

I just installed but looks promising! Definitely worth checking it out as there are many different ways to retarget customers.

I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.

Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.

Great customer service! They are quick to respond and listen to your feedback.

Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.

Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.

Very good customer service, assisted me in everything I needed. very good abandoned cart features..

Great support team @jeffrey is very patient and kind to answer and help with all the queries

The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!!

David

Joann C. was beyond patient, with my non tech savvy self!! Thank you so much for your assistance!