Rezensionen (8.260)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
7. Oktober 2022

The customer service is great in this app! Fast answers and good communication. I haven´t tested the SMS yet, but I think it will work great. Thanks a lot Quin!

Lovily
Norwegen
Etwa 2 stunden mit der App
24. Juli 2023

Customer service is beyond supportive and patience. John was extremely helpful and provided guidance that we needed. We were a bit intimidated with the app at first but John provided a step by step process for us to follow in order to accomplish our goals. We are grateful at this point and excited to use the app.

Thank you again
Bella

Collective Resiliency
Vereinigte Staaten
Etwa 2 stunden mit der App
14. November 2023

DALE WAS AMAZING!!! SUPER HELPFUL THANK YOU DALE

moomies
Vereinigtes Königreich
Etwa 2 stunden mit der App
8. März 2023

Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.

X JUMP
Vereinigte Staaten
2 tage mit der App
16. März 2019

No está mal, tiene buena estrategia para poder enviar mensajes en diferentes franjas de horarios, eso da muchas posibilidades.

FouHouse
Spanien
2 tage mit der App
2. September 2023

AJ was great! He answered all my questions and helped me start the verification process.

Revenge Karma
Vereinigte Staaten
Etwa 2 stunden mit der App
30. September 2022

I was new to this app and Fhoel helped me with a lot of things setting up SMS. Great customer service

Work Piece
Vereinigte Staaten
Etwa 2 stunden mit der App
14. September 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Poodle Puzzle
China
2 tage mit der App
Yotpo - Email & SMS hat geantwortet 11. Oktober 2021

Hello,

Thank you for reaching out.

I apologize for the trouble you are experiencing. I can see that my team member has been in touch to help resolve this for you.

Kind regards,
Customer Care SMSBump

3. April 2021

The moment I opened the chat for help, customer service was right there to assist me and provided me with the information. I needed to upgrade and validate my page. So thank you sms/ Princess S for your great customer service.

Keith & Kennedy
Vereinigte Staaten
Etwa 2 stunden mit der App
27. Dezember 2022

PL Help me so much when my store was blocked! I really appreciate his help. I was kind of getting frustrated but the problem is solve thank you pl!!!!

bendeluxco@gmail.com
Vereinigte Staaten
Etwa 2 stunden mit der App
Yotpo - Email & SMS hat geantwortet 20. Januar 2023

We appreciate your feedback, thank you!