Yotpo Email Marketing & SMS

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.

i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!

Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.

Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.

The apps takes a bit more effort to be fully set up :/. I was able to speak with Melvin and he was able to give me a guide to get started and was really helpful.

they actually have been surprisingly helpful and quick to respond.
John D was very helpful and patient. Definitely very beginner friendly!

just starting to use the app, but good customer service so far. Thanks PL for the support!.

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!