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The app is awesome and i had a very friendly discussion with their agent Lord.
I am very happy with their services and thanks to Lord for the help :)
Great apps, tha most important to recovery abandoned cart!!! Great customer service too, i got a bug on automation , and contacted support , someone called Lord, and he fix it very fast and efficient, thank you so much
this is a great app for ecommerce. easy to navigate, pairs well and is similar to klaviyo email marketing.
Great customer service, good prices
The chat help was very useful because I had no idea what I was doing and they walked me through it and assisted me in things I still couldn't figure out with direction. I am very happy.
The app is not working, tried to reach support in 3 different times, got excuses, upgraded to a bigger package for functionality, still don't work.
The App was used to be good, not anymore.
seems they don't care.
Hello there! Stoyan here from the SMSBump team.
This review is a bit confusing to me, as I checked the history and it seems that we've responded in a timely manner to all your questions, the last one being from 3 days ago. Is there something else we can help you with?
Looking forward to your reply. We would like for you to have the best experience possible with our app, so please let us know if there is something that you are missing or not working.
Regards,
Stoyan.
EDIT (17th AUG): We are still waiting for feedback from the merchant.
All good
The customer support is there for you.
Would recommend definitely!
Now let's get some sales
I had a great experience with the working environment that was present they were very nice and helpful.
good job, but it can send the text to china phone number，now i wait they solve the problem for me 。。。。
Love this app and the customer service is outstanding! The app is very simple to use and very effective.