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Had questions about being validated. My questions were promptly answered and response time was quick.
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Marnie was very helpful and patient while I was setting up the policies via my phone. It took me a while, but Marie was available as soon as I completed the task.
excellent service et très rapide de John D.
@john d was great and very patient with me as i went through compliance, definitely very helpful. 10/10 stars!!
Don helped me and understood my concern and was very prompt in resolving my issue.
The chat support within SMSBump is next level. The representative PL who helped me was super responsive and attentive to my questions. She helped me navigate the validation process step by step so i could get back to working on my brand. This SMS chat support feature is way more efficient that emailing back and forth or waiting to speak with a representative on the phone.
Marnie was great to work with and helped me out without any confusion at all.. very helpful. even checked on me to make sure i was still on line i couldn't ask for anyone better. great services
Thanks for your feedback, we really appreciate it.
Don did was a great help
je remercie Jeff du SAV pour son aide, bonne expérience, malgré que je ne parle pas la langue, on s'est entendu
I've just recently been using SMS Bump to reach out to my customers and the process to set everything up to do so is very easy thanks to the guides that they include. And validating your account is even easier because you have a live representative to walk you through everything. In my case I had Lord and Keano to help and I couldn't have had a better experience.