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While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )
Money making software you must have. Adds 30% to our revenue each month.
Regie was great helped me out with everything I needed step by step!
Reached out to customer service today. I was connected with Melvin. I dread the thought of having to do things involving connecting this and that but Melvin made the process alot more bearable. He is super patient and helpful. Thanks again Melvin.
So very happy with the support they give. Really 'on' to it and very quick help via chat. Happy customer here!
Also my revenue is increasing a lot with this app.
Melvin was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.
PL helped me verify my toll free number through the support chat very fast
Very good App. The support system is amazing. Regie helped me to solve my issue very quickly and it was wonderful to see and feel how they take things in their hand to help us all the way. Thanks Regie.
This is the best SMS app. I use it on all of my stores. Melvin was a great support agent as well, helping me to refund because I was closing once of my stores.
Needed to verify my account before use, which seemed stressful but with the help of Joann C, it was quick and easy and resolved within 15 minutes!