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John D provided a welcoming and amazing customer service experience. This app is very easy to use and the help is quick and thorough.
The customer service is absolutely off the charts! I was assisted by PL. She was very friendly right from the get go, answered all my questions with speed and ease, and went the extra mile to make sure everything was done right. I would definitely recommend this app to any and everyone. 5 stars for me! :]
If the free plan of this app is this superb imagine the kind of good successes the paid plan would bring to a diligent business. Yotpo is worth it. They make sure you follow through to add respect for customers' privacy in your private policy and terms and conditions. Their agents like Joann was patient, elaborative, and kind throughout the validating of my business account. I appreciate using Yotpo to thank my customers and keep in touch with them.
I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great!
Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo
PL was very helpful in getting my account situated
Excellent service.
Staff member Joann C. was able to help and answered all my questions.
Marnie E was very easy to deal with she helped and guided me well during the verification process, customer service is nice and smooth
Melvin is very helpful. 5-star for him.
Great APP and support, i had a super efficient support with Joann to verified the app and check all the compliances and policies. The email block designs and flows are very user-friendly.