Reseñas (8.269)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
5 de enero de 2023

Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.

scenticsaroma
Reino Unido
6 meses usando la aplicación
8 de julio de 2023

Keano help me through it he/she was quick and easy

Smoko
Canadá
6 meses usando la aplicación
26 de septiembre de 2023

Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com

VIBE LIFE APPAREL
Estados Unidos
7 meses usando la aplicación
26 de noviembre de 2020

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

SplashShower
Francia
6 meses usando la aplicación
29 de agosto de 2023

Le support est top Le support est top Le support est top Le support est top Le support est top Le support est top

Kali Design
Francia
7 días usando la aplicación
2 de octubre de 2023

Perfect with Regie

Smarlyt
Francia
7 días usando la aplicación
23 de junio de 2020

SMSBump is a great app! A definite must-have for your marketing campaigns! Crazy ROI and very effective!

ICHIBAN STREETWEAR
Singapur
7 días usando la aplicación
27 de mayo de 2020

Excellent service with great customer support. Free tier provides a lot of features out of the box. Would recommend!

MARE
Estados Unidos
7 días usando la aplicación
7 de julio de 2023

Great!! I've been using Yotpo SMS for years now and have it on all my stores. I basically require it.

FlyWell
Estados Unidos
7 días usando la aplicación
17 de marzo de 2023

Absolute worst customer service! We added the app to our store but have some basic general questions. We have scheduled several meetings, all of which get changed to different times. Every customer service representative so far has only wanted to sell us something. They can not answer any questions at all. They keep creating a "support ticket" for another meeting and then that person can't answer anything and has to create another "support ticket'. In the meeting we just had, the customer service rep was 17 minutes late and you guessed it- couldn't answer anything. We are not asking in depth questions. We just want to know how some features work and help with setting up our account. I even tried to use the live chat and all it wanted to do was sell me stuff. couldn't answer one single question!

Witchdoctors
Estados Unidos
7 meses usando la aplicación
Yotpo - Email & SMS respondió 10 de abril de 2023

We're so sorry to hear about your experience, and we'd love the chance to make things right. We've tried contacting you several times, but we have not heard back. Please reach out to us for assistance.