Reseñas (8.183)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
22 de septiembre de 2023

Amazing! John D is best, answered my questions right away!

AI Mixing Mastering
Estados Unidos
2 días usando la aplicación
10 de abril de 2023

Djan, was great and very fast. Even sending me a screen shot showing me the exact thing i was looking for. Thanks Djan.

Catprecinct
Australia
2 días usando la aplicación
31 de agosto de 2023

Regie was really helpful and really appreciate the service.

Feet Fresh
Sudáfrica
Alrededor de 2 meses usando la aplicación
28 de septiembre de 2022

La rapidité de l'équipe est incroyable et aussi la patience des agents, c'est allucinant. Une éxperience vraiment très bonne.

FreshmyVisage
Reino Unido
Alrededor de 2 meses usando la aplicación
24 de diciembre de 2019

Hi ! I used sms bump a lot on my last shop and it's in theory very powerful. But right now SMSBump's doing shit. It allows itself to deactivate my SMS campaigns at any time without warning, causing me to lose hundreds of euros of abandoned checkouts. Really disappointed.

Candina
Francia
2 meses usando la aplicación
23 de septiembre de 2023

john D did an awesome job. Quick and easy process. Appreciate it. Thank you!

TGray Fitness
Estados Unidos
2 días usando la aplicación
28 de marzo de 2023

We're excited to get our marketing going and they provided quick chat response as we are just getting this all set up! very happy so far!

qrtz shop
Estados Unidos
2 días usando la aplicación
10 de agosto de 2020

Experiencing the same problem with 19mileStore. Slow customer supports. Can't start my business waiting for their support! Fvck. Damn it.

ClearCleaner™
Filipinas
Alrededor de 2 meses usando la aplicación
Yotpo - Email & SMS respondió 17 de agosto de 2020

Hello there! Stoyan here from the SMSBump team. I am sorry that you had to experience this. What happened was something that we were not expecting. Fortunately, it was resolved within the same day it was reported.

As I explained in the other similar review, there was a minor technical problem in the connection between two services. The problem was resolved in a couple of hours and since then there are no issues in this functionality.

Now that part of the system is greatly improved and this should not happen again.

As for the slow support - usually we are pretty quick to reply, however, as you can imagine, we had a lot of requests on that day and we were a bit overwhelmed.

I can see that the app is not uninstalled, so you should still be using it. If you do have any questions, feel free to reach out to us ✌️

UPDATE AUG 21st: We are still waiting for a feedback from the client.

11 de octubre de 2022

the person helped me step by step and he was very patient with me which i greatly appreciate. i will be using again

Certified Streetwear
Estados Unidos
2 días usando la aplicación
26 de junio de 2018

Still setting up but seems okay

Lootllamastore
Reino Unido
Alrededor de 2 meses usando la aplicación