Reseñas (8.095)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
21 de abril de 2024

PL was very helpful and polite and made my process extremely easy, she deserves a raise fasure

ReallSociety
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 19 de marzo de 2024

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify. However, to maximize clientele captures, I needed this Email Marketing & SMS app.

AJ assisted in helping me verify my account and TFN (Toll Free Number) extremely quick and easy.

[March 19] NEW REVIEW as AJ has assisted me with more issue resolutions!

AJ was extremely helpful in assisting me with figuring out the issue upon STACKED Discounts upon all my Flows.

He confirmed that NO SMS/Email Discounts from YOTPO stacks. Same with Shopify -> Yotpo Discounts.

The result is that if I want any stacked discounts, I would do so ONLY on Shopify.

AJ has helped me before and I commend him for his expertise and customer servicing!

Cheers, this man deserves a BIG raise.

UCHOIZE
Estados Unidos
3 meses usando la aplicación
8 de mayo de 2024

melvin made verification very easy!

CRÈER LA PAIX
Estados Unidos
3 meses usando la aplicación
16 de mayo de 2024

I had the pleasure to work with Marnie on chat this morning. She was fantastic. Patient, knowledgeable, and really helped me through the process of adding SMS to my account. Marnie is the epitome of customer service. I wish I had associates as well versed and as kind as Marnie.

My greatest hope/wish is that anytime I need to chat, I would be connected to Marnie. Marnie if you are seeing this, GREAT JOB!!!1

Seller sync
Estados Unidos
Alrededor de 1 hora usando la aplicación
10 de abril de 2024

I encountered some technical issues on my app. Very excellent customer service. Fixed in no time. Thank you so Marnie!!

G Collections
Reino Unido
4 meses usando la aplicación
16 de septiembre de 2024

very helpful.

MIXERA
Estados Unidos
Alrededor de 1 hora usando la aplicación
7 de febrero de 2024

I've faced 2 issues when started with Email marketing. 1st - I was not able to create Email Campaigns, but it was resolved after I contacted support, it took a day or two. And second one was about my account verification, and it was resolved pretty fast with Regie's help. Thanks for that. Overall the app looks good, it has good email customization, fast support team answers, and integration with other Yotpo apps. Recommended.

Whiskered Town
Estonia
5 meses usando la aplicación
19 de abril de 2024

Joan C help me out she's awesome deserves a raise thanks' for your outstanding help

Crosses&Cream
Estados Unidos
4 meses usando la aplicación
3 de abril de 2024

Whole process is really easy and is easy to learn and navigate and Quin was very helpful on setting up my account.

StarUp
Estados Unidos
3 meses usando la aplicación
21 de marzo de 2024

Princess has amazing customer service, she was patient and kind through the entire process! You guys have the best on your team

Laced and Styled
Estados Unidos
5 meses usando la aplicación