Reseñas (8.208)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 7 de mayo de 2024

My app wasn’t working for the first 6 months, it wasn’t sending out the confirmation emails even after I setup my account and got my number approved.

Fast forward after those 6 months, I launch my campaign and none of my automations were working, the discount code wasn’t applying and they could never get it fixed, not even a two step flow.

My email is filled with code not working errors and I had to go to Shopify’s free email system instead that actually apply a code at checkout.

Use activecampaign or something, this place not good.

Blazetray
Estados Unidos
Alrededor de 1 año usando la aplicación
Yotpo - Email & SMS respondió 27 de mayo de 2024

Thank you for your feedback. We're sorry to hear about the issues you experienced with our app. Our support team has reached out to schedule a meeting to address your concerns, but we haven't heard back yet. We are eager to help resolve any misconfigurations in your account settings, including the email confirmation and automation errors you mentioned. We assure you that discount codes work seamlessly with our Flows.

Please get in touch with us so we can work together to resolve the problem and provide the assistance you need.

Your satisfaction is our top priority. We are committed to improving our product and ensuring a smooth experience for all our users.

10 de abril de 2024

Regie was very helpful with getting my account /toll free number set up and verified.

Paradigm the Label
Estados Unidos
Más de 1 año usando la aplicación
28 de abril de 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. PL quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks PL

Alluretoy
RAE de Hong Kong (China)
4 meses usando la aplicación
9 de abril de 2024

I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!

Address Oasis
Estados Unidos
Más de 1 año usando la aplicación
5 de abril de 2024

Needed to verify my account before use, which seemed stressful but with the help of Joann C, it was quick and easy and resolved within 15 minutes!

murcuree
Reino Unido
Casi 2 años usando la aplicación
20 de junio de 2024

Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support.

A big thanks is for Marnie E.

Babybliss
Italia
Alrededor de 3 horas usando la aplicación
23 de mayo de 2024

Certain things about the customization seemed quite limited to me, so I deleted it. However, customer service is a solid 10, quick service, quality. Thank you Melvin for helping me with deleting my account.

TheSteelCutMx
México
6 días usando la aplicación
9 de mayo de 2024

PL WAS WONDERFUL

MARKETPLACE
Estados Unidos
Alrededor de 1 mes usando la aplicación
24 de abril de 2024

very quick , very goog thank you Joann

boostwaterquality.com
Estados Unidos
5 meses usando la aplicación
3 de junio de 2024

I really recommend this app, Quin assisted me today very quickly and efficiently and helped to get me verified in under 10 minutes.

Richardson Clothing
Estados Unidos
1 día usando la aplicación