Yotpo Email Marketing & SMS

Brilliant app - could be a little more user friendly with editing emails etc but on the whole has been great!
Joann was very helpful in resolving a recent issue we had with verifications. Thanks Joann!

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

Jay was very helpful and quick to resolve my issue.

I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!

L'équipe est très réactive ! Dès que vous avez une question, ils vous répondent sous 5 minutes et cherchent toujours à trouver une solution. Une mention spéciale à John B qui m'a prise en charge à plusieurs reprises.

Il y a tout de même quelques beugs parfois sur la plateforme mais ils travaillent activement dessus.

Hi John was very good and helped me with my account and abandoned flow issues.

Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.

Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.

Just got started, pretty straight forward, PL has been of great help

My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.