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Had a great experience with onboarding, thanks to Princess. Keep up the great work!!
Thank you soo much Marnie E. it' amazing agent chat :^)
Very good assistance, I came across a "Melvin" who was able to guide me through the validation of my account. He's very responsive and efficient.
Don did a great job following up within minutes of my request!
Thanks Don!
Setting up and confirming my account was quick and easy. It just took me about 10-15 mins! Regie was ON POINT! Thanks.
App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!
I am getting started with the app and the support on the program so far has been great. PL helped a lot with getting SMS verified and I really appreciated her patience and help as we got it up and running!
I can't express how grateful I am for the exceptional support I received from Quin and the entire Yotpo team. My account encountered a temporary block from sending emails, which was a huge concern for me and my business. Quin promptly stepped in and resolved the issue with remarkable speed and efficiency.
Not only did Quin resolve the problem swiftly, but her communication throughout the process was outstanding. Quin kept me informed at every step and ensured that my concerns were addressed promptly.
As for the Yotpo Email Marketing and SMS app itself, I've found it to be incredibly powerful and effective in reaching my customers. The ease of use and robust features make it a must-have for any Shopify store owner looking to enhance their marketing efforts.
I highly recommend Yotpo Email Marketing and SMS to anyone looking to take their marketing strategy to the next level. And if you ever encounter any issues, rest assured that Quin and the fantastic support team will be there to assist you every step of the way.
Thank you, Quin, and thank you, Yotpo, for providing such an outstanding product and support experience!
Marnie helped me with a problem today. Ending up me overthinking, and was presented with a quick fix! thanks!
Appreciate the prompt solution to my issue with account verification and especially Quin)) Have a great day!