Yotpo Email Marketing & SMS

App is amazing, however, there seem to be issues with app and network confirming that messages have been sent during testing and the owners of the actual handsets have not received anything. CS opened a support case/issue straight away, unfortunately, the matter is still unresolved (but hope are it will be).

Good and effective customer service

Great app, they gave me $5.5 to try out the various automations and the customer service ("PL") was very fast, efficient and very friendly

Thank you PL for your help on configuring my account. It was quick, friendly and straight to the point !

Marnie was very passionate and helpful !!

The customer service with this app is wonderful! Angelica, responded to my request to be verified almost immediately! The only thing I would change is the ease of getting a number for the customers to text and not just a 5 digit number but a full 123-456-7890 type number. Also, having to pay $10 for text campaigns on top of the monthly fee is a bit much for a growing business butttt the customer service I received today really makes it worth it.

bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues

Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.

L'examen a passer au début est un peu trop compliqué. Heureusement que le service client est très qualitatif.

tchat très réactif, en deux minutes un conseiller très aimable a pris le temps de résoudre mon problème je recommande