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AJ is a Top G customer service entrepreneur. He's out there advocating proper hydration whilst simultaneously helping the people with their Email Marketing strategies. Seamless set-up and correspondence with the man AJ T - If 6/5 was possible, I'd give it!
Joann C, was very patient and helped me with updating my policies and account verification.
Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.
Great customer service
Excellent support via chat. Joann & Marnie wwere great helping us out to get started!
i think it's best email and sms marketing. Also thanks for support team.
Quin was a great help with customer support! Love the app in general.
Melvin was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.
While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )
Setting the up was made very simple, and customer service was able to answer all my questions and guide me through it, thanks to Quin for helping me