Avis (8 237)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 13 décembre 2021

Lazar L was very helpful navigation me thru the app!................................................

Melek Shop
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 7 février 2023

Je recommande vivement pour les startup. Rien de mieux pour récupérer les paniers abandonnés et de faire du retour sur investissement

LECLUBVINTAGE
France
Plus d'un an d’utilisation de l’application
Yotpo - Email & SMS a répondu 10 février 2023

Thank you for writing a review — we value your feedback.

13 août 2023

great assistance from Marnie, she was patient and professional, i was able to solve my problem with her help.
thanks for your help

Aiikon
Portugal
Plus d'un an d’utilisation de l’application
29 décembre 2022

Djan and his colleagues are always kind and available for any explanation. Excellent customer care, it really mean a lot to the app rating

LORPHEO
Italie
Plus d'un an d’utilisation de l’application
Yotpo - Email & SMS a répondu 20 janvier 2023

Thanks for your feedback, we really appreciate it.

14 mai 2020

Super et pratique application, facile à mettre en place, je recommande pour avoir de la conversion...Merci de l'avoir créer...

Espace Style de Vie
Belgique
Plus d'un an d’utilisation de l’application
8 juillet 2020

I used this app to help me sign up and get validated. The rep was extremely helpful and informative. She is definitely an expert. She waited for me to finish the necessary paperwork. Thank you so much.

Effective Living Goods
États-Unis
Plus d'un an d’utilisation de l’application
Yotpo - Email & SMS a répondu 9 juillet 2020

Happy to see that you managed to set up our product. If you have additional questions, do not hesitate to contact us again!

11 juillet 2023

I recently had the pleasure of using the Shopify app SMSBump for my online store's SMS marketing needs, and I must say it has been a game-changer. Not only does the app offer powerful features and seamless integration with my Shopify store, but the exceptional customer service I received throughout my experience truly exceeded my expectations.

First and foremost, SMSBump provides an intuitive and user-friendly interface, making it easy for even non-technical users to navigate. Setting up automated SMS campaigns, creating personalized messages, and managing subscriber lists have been incredibly straightforward tasks. The app also offers a wide range of customizable templates, ensuring that my SMS campaigns are professional, engaging, and aligned with my brand.

One of the standout features of SMSBump is its robust automation capabilities. I was able to set up automated SMS triggers based on specific events, such as order confirmations, shipping updates, abandoned carts, and more. These automated messages have not only helped me provide a seamless customer experience but also boosted my sales and customer engagement significantly.

However, what truly sets SMSBump apart is its exceptional customer service. Whenever I encountered any questions or issues, their support team was prompt, friendly, and incredibly knowledgeable. The response time was impressive, with most inquiries being addressed within a few hours. The team went above and beyond to ensure that I had a smooth experience and provided valuable insights and recommendations to maximize the effectiveness of my SMS campaigns.

Moreover, SMSBump regularly releases updates and new features, demonstrating their commitment to staying ahead of the curve and continuously improving their app. It's evident that they listen to user feedback and implement changes accordingly, making the app even more robust and feature-rich.

In conclusion, I highly recommend SMSBump to any Shopify store owner looking to leverage the power of SMS marketing. With its user-friendly interface, powerful automation capabilities, and exceptional customer service, SMSBump has become an integral part of my marketing strategy. The app has helped me drive sales, improve customer engagement, and establish stronger connections with my audience. Kudos to the SMSBump team for creating such a fantastic app and providing top-notch customer support.

WorkSpace
Allemagne
Plus d'un an d’utilisation de l’application
10 mars 2022

Awesome app and the fastest customer support ever! Highly recommended to increase conversion rate! Thank you
⭐⭐⭐⭐⭐

Airweeze
États-Unis
Plus d'un an d’utilisation de l’application
8 octobre 2021

The staff is always very attentive and solves issues within no time! Overall, easy to use and def increasing sales! Would def recommend SMS marketing via SMSBump.

Soulstice Jewels
États-Unis
Plus d'un an d’utilisation de l’application
19 décembre 2022

A must-have app for any store, easy to function, automates, and the support is always helpful! I recommend.

HeatHide
Canada
Plus d'un an d’utilisation de l’application
Yotpo - Email & SMS a répondu 20 janvier 2023

Thank you for writing a review — we value your feedback.