Yotpo Email Marketing & SMS

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

I had to validate my account, and I was fortunate to have the assistance of Regie C, who was very helpful and efficient. In just a few minutes, my account was verified. I would like to express my gratitude to Regie C for their assistance.

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.

Its a good app, I have heard lots of great things about it and i tried it out for myself and they delivered, customer support was really good too "John D" was very friendly and quick

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

"Rock", thank you so much for helping with my verification. Great Support system.

Staff are super helpful, especially Melvin and Joann. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.

John D was very helpful!

Joanna C was such a good help great app to use to push products and get sales up

My experience with Yotpo has been great. The agent who assisted me, Quin, was a huge help in guiding me through the process!