Avis (8 347)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
9 février 2025

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify Partner Agreement, and hopefully, we'll see them gone from the Shopify app store soon.
According to our legal, knowingly providing fake ROI reports to manipulate you into increased spending meets a legal definition of fraud, so we will likely take matters further.

Babylove.ie
Irlande
5 mois d’utilisation de l’application
Yotpo - Email & SMS a répondu 18 février 2025

Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve our Product in accordance with the Shopify guidelines. We hope we can restore your trust and are here for any other questions.

26 janvier 2025

John is super helpful and awesome. Thank you!

The Ness Label
États-Unis
5 mois d’utilisation de l’application
28 novembre 2024

Melvin was very helpful with answering my questions about txt mssg campaigns.

shopgsimone
États-Unis
Environ 4 ans d’utilisation de l’application
3 février 2025

Thank you John D for assisting me with my account validation before
I can test send my first newsletter. He is friendly and approachable. I am
so excited to use Yotpo email marketing app, hopes it will be a great help for my business.

LineArtRoom
Singapour
4 mois d’utilisation de l’application
5 janvier 2025

We have work very well with yotpo app and John D just resolved some doubts we have

Sewari
Mexique
7 mois d’utilisation de l’application
28 novembre 2024

Joann was so helpful in resolving a setup issue I had. Absolute gem! Thanks!

Kilali Cosmetics
États-Unis
Plus de 3 ans d’utilisation de l’application
5 février 2025

Quick replies and Joann was very helpful.

Stellory
Australie
3 mois d’utilisation de l’application
18 janvier 2025

Nice app, you should try it. And PL was so helpful.

NakedTruth
Inde
4 mois d’utilisation de l’application
30 janvier 2025

Melvin helped me a lot and fixed all my problems for me

Allora
Canada
3 mois d’utilisation de l’application
16 décembre 2024

Jay was very helpful and quick to resolve my issue.

Slumstaar
États-Unis
11 mois d’utilisation de l’application