Yotpo: Email Marketing & SMS

Great Customer Service and Great App. They will make sure that the app is working correctly on your website and everything is set up properly. It is a five star app!

I had such an amazing experience thanks to Princess S ! She was super knowledgeable, friendly, and went the extra mile to make sure I had everything I needed. Her support made the whole process smooth and stress-free. It's rare to come across someone so dedicated and professional. Huge thank you to Princess —your help truly made a difference!

I have been using this app for the past two years, the sms campaign part of things Is a complete scam. Recently I’ve noticed that the campaigns aren’t being sent to my customers and the app is overcharging for messages sent. I’ve reached out each time and a ticket is created with no resolution and broken promises. I will be moving to a different app.

I had an amazing experience with PL while verifying my account. Their team was incredibly helpful, responsive, and made the entire process smooth and stress-free. They provided clear guidance and ensured everything was handled efficiently. I truly appreciate their professionalism and support—highly recommend their service!

Good stuff and my cusotmer service rep PL killed it!

Brilliant app - could be a little more user friendly with editing emails etc but on the whole has been great!
Joann was very helpful in resolving a recent issue we had with verifications. Thanks Joann!

I had a few issues with the SMS items, I was able to get help from Melvin
and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.

My experience with Yopto Email Marketing & SMS has been really good, I am new to all of this and did not know where to start. I needed help and went on the chat assistance. The person helping me was PL and was really helpful, I appreciate the help I got and would give PL a 10/10 and 5 stars.

Thank you PL.

So far I am enjoying this app. With great customer service reps like Melvin, navigating through this new software will be easy to learn! Thank you Melvin for all your help :)

I recently had a great experience with Yotpo’s chat support. The representative was patient, knowledgeable, and resolved my issue quickly. They provided clear explanations, offered helpful resources, and ensured I fully understood the solution. I appreciate the efficient and friendly service, and would highly recommend Yotpo’s support team to others!