Avis (8 214)
Affiner
-
Par note
I'm just new to the SMSBump app, and I don't know it well for the moment. But i've had a 5/5 support with PL, and this makes me optimistic about the fact that the more i'll use this app, the more i'll enjoy it to a 5/5 overall review score
Thank you to Joann C. They were very helpful answering all my complicated questions!
Chat support Regie C is amazing, she helped me quickly resolve things.
The downside is the app itself, after I set up the flow, it didn't go thru, no clear instructions were given to set up the account validation, had to go to support for help and wait for half an hour.
There's definitely been some kinks to work out and the email formatter is pretty slow/doesn't always work, but AJ T from customer service was very helpful. Joann C was also helpful.
It was a smooth & good experience to be honest. Just wanted to update it
Marnie had helped me alot so thanks
I really appreciate the fast and efficient work. You answered all my questions. Many thanks to you
I had minor issues navigating this app and Melvin stuck with me through the whole process but patience wasn't his only virtue he was polite and really helpful too
great experience with PL
John from the help desk helped me very quickly and solved my issue.
John D was extremely helpful