Avis (8 272)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
14 mai 2024

Regie was extremely quick with their responses and with everything they sent was extremely helpful information without needing much explaining because of the well-thought responses. Amazing customer support!

OasisAir
États-Unis
3 mois d’utilisation de l’application
13 septembre 2024

Quin and John D. were both very helpful in assisting me with the process of getting verified for SMS as well as verifying my email domain.

Tortoise & Hare Children's Boutique
États-Unis
Environ 5 heures d’utilisation de l’application
27 juillet 2024

I spoke with John D, and he was very helpful and quick to assist with verifying my account and help with setup. I totally recommend this app!

DavesTrendyLuxe
États-Unis
5 mois d’utilisation de l’application
21 mars 2024

AJ is the best at customer service! I have a new account that I needed help learning and he guided and showed me everything through a zoom call. He did it with patience too which made it a great experience. The review only lets me leave 5 stars but this guy deserves 10 **********

GYMPRESSION
États-Unis
5 mois d’utilisation de l’application
11 septembre 2024

Very good service. Instant connection. Thank you so much Quin! :)

Riyora
Turquie
7 jours d’utilisation de l’application
12 juin 2024

PL helped me verify my toll free number through the support chat very fast

MaisonO.flvme
Canada
Plus d'un an d’utilisation de l’application
17 août 2024

fast to verify with help from John D, firts time using the APP and looks great and helpfull, now time to give it a try and see if it adapts to my needs
and great exlications from the app to make your acount good to start whit the SMS

MazaHats
Mexique
1 jour d’utilisation de l’application
21 novembre 2024

Parfait, je remercie Quin pour son aide qui m'a aider à résoudre mon problème.

DouxShop
France
7 jours d’utilisation de l’application
3 avril 2024

Quin was very kind and friendly. Very efficient and straight forward. Helped make the process very easy and fast.

Adicto Al Peligro
États-Unis
10 mois d’utilisation de l’application
4 juillet 2024

BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND!
WATCH OUT, this is PURE SCAM will notify Shopify relevant team !

EUG FASHION
États-Unis
Plus de 2 ans d’utilisation de l’application
Yotpo - Email & SMS a répondu 7 août 2024

Thank you for bringing this to our attention. We take such matters very seriously and want to ensure that we address your concerns accurately.

Firstly, we apologize for any frustration you may have experienced. Based on your request, we have already processed the whole refund back to your original payment method.

Additionally, someone from our team has reached out to you to clarify any misunderstandings regarding the free trial and ensure all your concerns are addressed. We strive to provide the best service possible, and we regret that we fell short in your case.

If there are any further issues or if you have any additional questions, please do not hesitate to reach out to us directly. We are here to help and ensure that this matter is fully resolved.

Thank you for your understanding and patience. Please feel free to reach out if you have any questions