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Don was awesome! Super patient and answered all my questions! Love the customer service. Solution oriented team!
Amazing support team and great app! Got everything you need for successful sms marketing and automations!
This app very usefull and easy to setup. The most thing i like customer support very responship answer everything i ask to them, especially Kiano he give me video tutorial to make easy understand when i want to test sms flow template.
Lord was very helpful in the chat box when i needed help he was very quick and effective! Love this app it has worked wonders for sales in my business.
We appreciate your feedback, thank you!
Quick and easy assistance. Thanks to Princess!
SMSBump is an amazing tool and the support is both very friendly and helpful! Thanks so much for getting me up and running!
Thank you for the review. Our support ninjas are always giving their best, so thank you for noticing 😊
They have a really good customer service . My agent was Joanne C and she was really quick with fulfilling my request.
Quin was efficient and easy to deal with. This is a great free app. Fantastic for SMS.
Amazing app, inuitive, easy to use and support very very kind, excelent work, very fast for respond, attentive, unbeatable...
We appreciate your feedback, thank you!
It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out.
5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed!
Update: PL also was a great help with a later concern I had! Good customer service so far!
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