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Very good customer support especially Fhoel I had a frustrating issue on my end and he was able to help and get everything sorted with this amazing app.
Thank you for sharing your thoughts with us!
Servizio clienti rapido veloce e molto semplice. Ti aiutano passo passo su tutto ciò che hai bisogno, consiglio vivamente!
Thanks for your feedback, we really appreciate it.
Great App & support costumiers. a must have for sms & email retargetting ! don't look further. ENJOY!
he was super helpfully
Very quick and fast support, I would recommend to people for sms marketing. have yet to try the email marketing but i'm sure its just as good.
My campaign wouldn't send. This was after I had to deposit money to send them. My account balance showed I was charged, couldn't find analytics or metrics on the campaign anywhere. Finally reached out to support and was told it didn't send.
Now I have to wait and hope my deposit is refunded.
We're so sorry to learn that you're experiencing difficulties with your SMSBump campaigns. After reviewing your account, we've issued a refund to your account balance. We've also tried contacting you, but we have not heard back. If you're still experiencing issues, or if you have any questions, please reach out to our team.
we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..
I enjoy the walk through tutorials and the great support staff readily available, Its a professional tool designed so that even beginner's can figure it out. Although i would appreciate if they added other payment options such as visa or mastercard.
It's so gooddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
Perfect ! It's perfect, perfect, perfect, perfect, perfect, perfect, perfect, absolutely perfect ! :):)