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John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)
Fantastic App & Stellar Support!
Yotpo's Email & SMS Marketing app has been a game-changer for my Shopify store. The app is incredibly user-friendly, with powerful features that make it easy to engage customers and drive sales through email and SMS. I love the flexibility and customization options—it’s everything I need to keep my brand’s messaging consistent and impactful.
The real highlight, though, has been the outstanding support from Joann! She went above and beyond to help me get set up, answered all my questions with patience, and provided valuable insights to maximize the app's features. Joann made the whole process seamless and genuinely cared about my store's success. Thank you, Joann, and the Yotpo team for an amazing experience. Highly recommended!
Been using their app for years now and I'm still amazed on how great their customer support is, especially Mr. Mevlin, thanks for assisting my on my concern
Joann C. was very helpful and efficient when resolving my issue. He provided very detailed instruction on how the app worked and suggested me to improved the app as well
Excellent chat support. Princess S was extremely patient in troubleshooting our issue until it was fully resolved.
I'm still a novice at sms marketing but this app has it all. I had an issue of my TFN being rejected at first, but customer service was able to get it fixed in one day. I later had an issue with my SMS smbed form and Jay was able to walk me through every step to get it fixed.
Thanks to the team!
fast response and willing to help with any questions I have. Princess did a great job solving the issue i had with my sms pop up! very good service!
Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo
PL was very helpful in getting my account situated
I highly recommend this app. The customer service was awesome. I didn't have to wait at all. "Rock N" the rep who helped me through the process step for step. Easy setup process. Thanks again Rock! This review is from a current shopify owner