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Amazing and fast support response time! Waited less than 5 minutes to get a response from the team .
John D was very swift and helpful. He ensured all my needs were met which i highly appreciate. Really enjoy using SMS Bump.
very good service. It helped me a lot, very simple, I have never seen a service so good. really i am very aware
@AJ on the support team was EXTREMELY helpful. I love the 'Flow' function of this app! It allowed me to set up a chain to send discount email alerts to first-time subscribers. I'm still working out some things, but all in all the app is functioning well. Overall AJ is the best and is very alert and has fixed all of my issues!
Marnie was great help when I needed to get my account validated. Really speedy service and help! Definitely recommended!
Thanks for your feedback, we really appreciate it.
tchat très réactif, en deux minutes un conseiller très aimable a pris le temps de résoudre mon problème je recommande
Rip off, Their prices are ridiculously high. I do not recommend them. Also their interface is terrible. YOTOP is scam
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We appreciate your feedback, thank you!
Be really aware of this app. They activate subscription even if you didn't sign for and when you contact the support they refuse to refund. My story 0 SMS send = + 100$ bill. Save your money, use another app.
Hello there! Stoyan here from the SMSBump team.
I believe that there is some confusion here. We (and basically every Shopify partner) do not have the ability to activate a subscription without explicit consent from the merchant. This is all regulated by Shopify. With that said, you either activated the subscription yourself or someone did it on your behalf.
With that said, If you decide to try our app again, feel free to contact our 24/7 live agents who can answer every question that you may have.
Although it was a little unclear that i had to verify my account, Quin was able to help me and showed me the steps to verify and get my SMS going. Thanks!