Avis (8 267)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 septembre 2023

Don helped me resolve an issue very quickly. Appreciate the good service

Vizcaya
Canada
6 jours d’utilisation de l’application
26 octobre 2023

I requested support validating my account. Elia C was very kind and helpful in solving my problem in record time

GoFitness788
Italie
6 jours d’utilisation de l’application
22 novembre 2023

PL was a great help to me. She was really fast and friendly

VBRNCY
Canada
5 mois d’utilisation de l’application
Modifié le 9 juin 2022

This app is easy to navigate and the customer service is great you.. they been helping me ALOT and made it very to solve the issues I was encountering.. I spoke to a lot of reps but Iven E went above and beyond to answer all my questions and send me videos on how to do things! so thank you all and keep up the great work!!

Truck City Chrome & Parts
États-Unis
6 jours d’utilisation de l’application
27 février 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

Sirani's Fashion
Canada
6 jours d’utilisation de l’application
10 mai 2023

Jeffery T was great with helping me get my validation set up. Great communication. Very easy set up. Hoping this will help take my business to the next level with our marketing.

DTR_Boutique
États-Unis
6 jours d’utilisation de l’application
16 mars 2023

wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.

HERBSNBUTTERS
États-Unis
6 jours d’utilisation de l’application
10 août 2023

Marnie was a huge help, got straight to the point, and provided help as needed. Making it easier to help me navigate through the app

Angel's Touch Clothing
États-Unis
6 jours d’utilisation de l’application
13 août 2021

This app is really ridiculous, they charge 3 times for one Abandoned cart reminder, I will not use it again. be careful for new buyers, please read them help center carefully, you may be charged many times.

Elephant Jay
Chine
6 mois d’utilisation de l’application
Yotpo - Email & SMS a répondu 24 août 2021

Hello,

Thank you for reaching out.

I apologize for any frustration caused. I can see that my team has reached out directly to further review your feedback. Often times the cost per message can fluctuate based on the character limit reached per message. We are happy to further break this down for you.

We look forward to hearing back from you so we can work towards swiftly resolving the trouble you have outlined.

Kind regards,
SMSBump Customer Care

29 octobre 2023

Marnie was very passionate and helpful !!

trustchromez.com
États-Unis
5 mois d’utilisation de l’application