Avis (8 260)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 juillet 2024

Service client au top, très réactif. Merci à Quin pour son professionnalisme.

TechSelect
Belgique
3 mois d’utilisation de l’application
21 décembre 2023

SMSBUMP is very easy to set up and integrate with Shopify. Having SMS campaigns along side email campaigns is very important for business to stay connected with their customers. The standalone Shopify platform is deficient in this area. I assume because of the costs involved to send SMS. SMSBump allows me to customize my text message campaigns to suit my needs. The only feature that is missing is an iOS/android phone app to connect with the SMSBump chat feature so that when customers reply to my texts I can get notifications to my phone and quickly reply. Right now you can only get notifications by email and use a web app which is not as convenient for me. The Shopify chat app is a good example of a phone app that Yotpo should mimic for SMSbump chat feature. I spoke to smsbump representative PL to submit this feature requests to the Yotpo team. Hopefully it will be added to the roadmap for a future release.

Sports Roses
États-Unis
5 mois d’utilisation de l’application
2 juin 2024

PL Was an amazing support!

FabulousLookz
États-Unis
Environ 3 ans d’utilisation de l’application
12 décembre 2023

excellent customer chat support , the representative "Regie" gave me a quick solution to all of my queries and instructed me through instant Highlighted screenshots of how it needed to be done . i didn't have to wait in queues or wait for late replies like it happens in most of the free apps !

and about the app : im a new user to shopify and it looks like a whole new level of sms and email marketing opportunities opening up to me , sms charges are reasonable and templates and workflows are predefined and editable ,, although i did face some issues while editing the text in the flow templates with a slight inconvinience tbh ! but im sure their team will sort it out .

Thankyou sms bump

DreamGift Studio
Inde
10 mois d’utilisation de l’application
21 mai 2024

I want to express my gratitude to the SMS Bump support team, particularly the operator from Rock N who assisted me. Every aspect of the support provided was clear, concise, and handled with the utmost professionalism. The guidance was easy to understand, and the entire process was smooth and efficient.

Thank you for the excellent service. Keep up the great work!

HomeBedBath
Ukraine
6 jours d’utilisation de l’application
23 novembre 2023

Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!

Omega Statue
France
Presque 4 ans d’utilisation de l’application
3 mai 2024

Very quick and helpful response. Melvin did a wonderful job. He validated my account in minutes and was a huge help!

AngelikaJewelry
États-Unis
11 mois d’utilisation de l’application
9 avril 2024

I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!

Address Oasis
États-Unis
Plus d'un an d’utilisation de l’application
5 mars 2024

i would recommend this app as it is very beneficial for building a community within your brand and keeping your customers up to date with your store discounts, exclusive access, and more. One thing that is very helpful about this app is that the live chat is available 24/7 to help support your technical needs. Also, the agent I spoke to "PL", was extremely helpful and they were able to fix my issues on their end in a timely manner, very friendly and easy to talk to. Thanks again PL :)

Ukiyo
Canada
5 mois d’utilisation de l’application
20 mai 2024

Quin did an amazing job. Thank you very much

Glintora
États-Unis
Environ un an d’utilisation de l’application