Avis (8 183)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
14 juillet 2023

Needed my SMSbump validated Regie has helped me through every step.

Couldn't have had anyone else better.

Slush Box Limited
Royaume-Uni
4 jours d’utilisation de l’application
1 septembre 2023

I would not recommend this app to anyone. I switched over months ago to use their new email marketing software. After 3 months of using it, they were never able to fully import my email list. I went back and forth and eventually never received any help from their "tech team." I also had a problem where my links in my normal-sized links (which led to my website) in my emails would turn into massive page-long links that would direct people to an error page. No one at yotpo could figure out how to fix it. Then I started having problems with the DNS records not connecting to their platform. So I literally could not send emails for a week, with no help on the problem. Their support is helpful for really small things, but they frequently forward your problems to their "tech team" which is actually a black hole, and no one ever responds.

I think their SMS is probably fine, but whatever you do, do not switch over and use email no matter how great they make it sound.

Minaret
États-Unis
4 mois d’utilisation de l’application
Yotpo - Email & SMS a répondu 7 septembre 2023

Thank you for sharing your feedback with us — we apologize for the inconvenience. We've contacted your team and we're actively working to resolve this issue.

2 juillet 2020

Excellent Customer Service from the Team, Easily understand my issues and helps promptly and precisely

Coles Balloons & Party Ltd
Royaume-Uni
4 jours d’utilisation de l’application
Yotpo - Email & SMS a répondu 3 juillet 2020

Thank you for your kind review :)

Modifié le 23 mars 2019

Great product! That's what I need for my marketing its really better than email marketing. ROI it's crazy. That's guys for this app

4-TIP BROW
Pologne
4 jours d’utilisation de l’application
10 janvier 2021

Great assistance during the setup process, thank you :)
I will add to the review once I test the actual service.

DidoCart.com
Inde
3 mois d’utilisation de l’application
28 avril 2020

Small glitch setting up on my end. they are helpful. excited to get started and increasing sales. Response time was about 1hr.

Wave Products International
États-Unis
3 mois d’utilisation de l’application
11 novembre 2022

Joann C is great help! answered my questions and helped me fix my issues fast! thanks for the good support

NiftyNickNacks
Canada
4 jours d’utilisation de l’application
25 novembre 2022

I used this app to create a SMS Pop-up sign up to capture mobile numbers on my site. Joann C helped me with this in support. I'm new to this app but so far so good! Nice features.

Bee Good Tees & Prints
États-Unis
4 jours d’utilisation de l’application
30 mai 2023

Support team is super, Djan helped me to validate the account right away with clear instruction and problem solved.

DIAMOND&RUST
États-Unis
4 jours d’utilisation de l’application
13 juillet 2023

Had to use live chat to figure out how to enable all the sms features of this app, and update my privacy policy in the settings of my store. My agent @john D was super helpful and friendly , providing step by step copy and paste easily transferable information, which I can insert into my store settings. Big help and look forward to seeing how this app goes in the future.

Tamair4less
Royaume-Uni
4 jours d’utilisation de l’application