Avis (8 261)
Affiner
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Par note
Melvin did an amazing job onboarding and verifying my account. He was patient with me and was quick with detailing how the verification process works. I feel taken care of and in good hands. Excited to continue growing my business with SMS Bump!
PL was very nice and helpful and quick to offer help and is even looking into things further after we finished our chat! She was able to submit my verification
Requested refund for the $20 paid for the first month, they told us that they would provide a "credit" to shopify and then we would have to manually request a payment back from shopify. This is the real reason for the 1 star review. Just give the money back... so hard to even get started... Seems they want screenshots etc to get started or something so we may just stick to Winback SMS where our list is doing great.
Marnie was very quick and clear, great customer service, very good! fabulous experience, no one like them
This app is very helpful also has great customer service. Guides you through important steps and def recommend for text marketing!
Needed my SMSbump validated Regie has helped me through every step.
Couldn't have had anyone else better.
THIS APP CHARGED ME $70 AND I SENT 4 MESSAGES. WASTE OF MONEY SUPPOSED TO BE $1.50 PER MESSAGE. DIDNT GET A REPLY BACK TO MY EMAIL EITHER. THIS APP SUCKS
Hello and thanks for your feedback.
I believe there has been some misunderstanding here. Our support team has reached out to you to help you fix the issue and take care of the funds added.
Excellent Customer Service from the Team, Easily understand my issues and helps promptly and precisely
Thank you for your kind review :)
Great product! That's what I need for my marketing its really better than email marketing. ROI it's crazy. That's guys for this app
Joann C is great help! answered my questions and helped me fix my issues fast! thanks for the good support