Avis (8 067)
Affiner
-
Par note
De momento va todo bien, parece que funciona, a ver si es verdad que me puedo olvidar de los mails. Por ahora estoy utilizando solo el modo automatico para recuperar carritos abandonados...
Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!
I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.
Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.
Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.
If they can fix these major issues, they'll have a customer for life and a 6 star review.
***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.
Very high potential.. although testing the SMS to my phone didn't work. I did not receive it.. curious if my customers will get it..
Economico, funzionale e staff sempre disponibile.
Nel mio caso Joann C. mi ha assistito subito appena aperta la richiesta di verifica dell'account.
Consiglio caldamente!
just try and feel the benefit. I really like the app...i hope this works well on my store. The variaty of automation email is good.
Estou usando o app e estou gostando. A parte negativa na minha opniao é que os creditos gastos são do meu cartao de credito entao isso limita um pouco campanhas extras
had some questions about the setup, "Gen" was available on chat and took great care of me and got me up and running. From the customer support side I give it 5 stars, still a bit early to tell on the features of the app.
We appreciate your feedback, thank you!
Marnie was very helpful and friendly with helping me validate my account! I appreciated the amazing service