Avis (8 075)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 27 mai 2019

Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.

Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.

If they can fix these major issues, they'll have a customer for life and a 6 star review.

***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.

Supply
États-Unis
13 jours d’utilisation de l’application
9 février 2019

Very high potential.. although testing the SMS to my phone didn't work. I did not receive it.. curious if my customers will get it..

Athleon
Pays-Bas
11 jours d’utilisation de l’application
10 janvier 2024

Economico, funzionale e staff sempre disponibile.

Nel mio caso Joann C. mi ha assistito subito appena aperta la richiesta di verifica dell'account.

Consiglio caldamente!

Breazy
Italie
17 minutes d’utilisation de l’application
14 février 2019

just try and feel the benefit. I really like the app...i hope this works well on my store. The variaty of automation email is good.

Yufid Store Toko Muslim
Indonésie
Environ 10 heures d’utilisation de l’application
20 juillet 2019

Estou usando o app e estou gostando. A parte negativa na minha opniao é que os creditos gastos são do meu cartao de credito entao isso limita um pouco campanhas extras

Tech Pronto
Brésil
10 jours d’utilisation de l’application
22 janvier 2023

had some questions about the setup, "Gen" was available on chat and took great care of me and got me up and running. From the customer support side I give it 5 stars, still a bit early to tell on the features of the app.

Frontline Optics
États-Unis
Environ 10 heures d’utilisation de l’application
Yotpo - Email & SMS a répondu 27 janvier 2023

We appreciate your feedback, thank you!

24 août 2023

Marnie was very helpful and friendly with helping me validate my account! I appreciated the amazing service

str8chaos
États-Unis
Environ 9 heures d’utilisation de l’application
10 novembre 2022

I just started with the app. On my first impression, I think it's a good app. But what I love the most is the customer service, or at least the one who helped me, "Princess PL." She was wonderful; she did her job with a lot of love, patience, and professionalism, despite my being a novice and not speaking good English. Just for her, I would have liked to give 10 Stars.

Byloh
États-Unis
Environ 10 heures d’utilisation de l’application
27 juin 2022

Support super , APP méga génial, je suis convaincu que sans cette application je n'aurais aucun résulta sur ma boutique.

NANABRICOLAGE
Guyane française
Environ 9 heures d’utilisation de l’application
8 mai 2023

Djan was very helpful! Customer service is great and they respond immediately
very good app to make marketing to your store

MAKINAT
Turquie
Environ 9 heures d’utilisation de l’application