Avis (8 257)
Affiner
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Par note
Im using this app for sms marketing and the set up was straight forward and customer service was great!
This app is just perfect :), really easy to use, the conversion rate with sms bump is really high so 10/10
Great app with a lot of features. We mostly use for SMS and couldn't be happier with it. Not problems so far.
Wow!!!! Today is my first day using the app and it has been great. Clean templates with nice and easy ways to customize for my brand! Keano M. (and others) have helped me out all day today with questions LIVE. Even during this busy ecommerce week they are quick to solve my questions!
the helping team are so nice and patience . they helped me a lot in setting up the guidelines.so cool
Happy to help! If you do need additional assistance, we are working 24/7, so feel free to contact us at any time!
Keano was very polite, and patient with me, his instructions were clear and concise. It was a very pleasant experience, and shared some great tips to help get me started. Thanks Keano
Nice app, very helpful and pretty easy to navigate. Gives you the opportunity to engage more with customers,
Very helpful and told me what exactly I needed to do in order to get what I needed to get done done.
Paid their fee, then was told we could not upload current customers. We asked them to issue a refund and they denied. Waste of money for us.
Hello,
Thank you for your feedback.
SMS Marketing is governed by different regulations in the USA, Europe and Asia/Oceania which most of the times go down to not allowing any uploads unless they are with an explicit written consent, meaning people knowingly opted n for text messages. Our compliance team carefully reviews each request for upload of contacts and when the opt in is too general we would prefer not to put your business at risk.
As far as the refund it has been taken care of.
great help so far. DJan helped me right away with what i needed