Avis (8 264)
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Reached out to customer service today. I was connected with Melvin. I dread the thought of having to do things involving connecting this and that but Melvin made the process alot more bearable. He is super patient and helpful. Thanks again Melvin.
I was new to using SMS marketing on Shopify and I got very confused fast, and really quickly I got put into a chat with one of there agents named AJ, and they were so helpful and understanding, we went through many alternatives of my problem to find a solution and kept on trying and any question I had along the way, they were very helpful with and very easy to communicate with. Thank you AJ and Yotpo app.
Melvin was very attentive and efficient in solving my problems, in a few minutes I had my account 100% ready to start making money.
AJ T is quick, clear, and very knowledgably! Thank you!
Terrible!
The app stopped working more than a week ago and customer service no longer responds. We don't know what the problem is and how to fix it, but it is causing us a lot of problems and we are left alone in this situation!
We sincerely apologize for the inconvenience. Our team is actively looking into this, and we've reached out to your team to help in resolving this.
John D was great help with my problem.
When my previous App SMS Notifications (with Abandon Cart Recovery) Frauded and runs away with my money, shopify support told me to go with SMSBump, it was best decision, best thing about this app is, it can let you track ROI which is amazing. 5 Stars all the way :D
Very useful app. The support team very good, Iven solved my problem and answered to all my question.
Great app! We would recommend this app to anyone looking to recover lost revenue www.theruggedbeardcompany.co.uk
AJ was really great and helpful!