Yotpo Email Marketing & SMS

Brilliant app - could be a little more user friendly with editing emails etc but on the whole has been great!
Joann was very helpful in resolving a recent issue we had with verifications. Thanks Joann!

I had an amazing experience with PL while verifying my account. Their team was incredibly helpful, responsive, and made the entire process smooth and stress-free. They provided clear guidance and ensured everything was handled efficiently. I truly appreciate their professionalism and support—highly recommend their service!

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

L'équipe est très réactive ! Dès que vous avez une question, ils vous répondent sous 5 minutes et cherchent toujours à trouver une solution. Une mention spéciale à John B qui m'a prise en charge à plusieurs reprises.

Il y a tout de même quelques beugs parfois sur la plateforme mais ils travaillent activement dessus.

Jay was very helpful and quick to resolve my issue.

I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.

Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.