Yotpo: Email Marketing & SMS

Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

Hi John was very good and helped me with my account and abandoned flow issues.

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

App is very cool and the staff is extremely helpful! Specifically, Regie helped walk me through the process of ensuring the features were successful on my page.

John D was very helpful!

Joann C was very fast and efficient, and most importantly, resolved my concern.

Staff are super helpful, especially Melvin and Joann. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.