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Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.
Direi che è proprio una ottima app da usare per restare in contatto con i proprio clienti. Mi trovo proprio bene. Se proprio voglio essere critico mi piacerebbe ci sia una integrazione con Facebook in modo da sincronizzare i contatti in modo più semplice.
Angelica was amazing to chat with when I needed help. She checked on the issue for me and provided me with what I needed to correct in order to have my website up and running the way I want it. I couldn't be happier with the service I was provided.
I didn't tested the app but it looks good.. Gonna see later how it will be. But I really think there is a potentiel to help me grow my business
4 Stars because i haven't begun to use this app yet, however the customer service was really good and my boy helped me step by step how to setup things properly! :)
Iven helped me out at 4am and got my account going. I can't give it a 5 yet because I need to see the app in action. But the support team was 5star quality
PL has made my experience quickly and smooth as possible! couldn't asked for a better rep
I just installed the app and am going through its setup. It is a bit intimidating - the items/service descriptions are not intuitive.
Having said that, the support team has been OUTSTANDING. I would probably have moved to something else if it were not for the support team.
I actually really like this app. Better than the ones I have used before. Customer service is very helpful. There are a few hiccups I ran across that took some time to figure out, but an agent did help. The only thing I would consider are more options when it comes to using images in pop ups etc. I can upload fine; the images, however, show up rotated on different devices. Overall, app does an awesome job!
Seems to be good so far,
One thing however, is the sender is coming out as my actual mobile number. When I select the option to have a custom sender, it is still showing my mobile number. Could I not have it showing my store name instead?