리뷰 (8,269)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 1월 2일

I was having trouble setting up everything correctly and I was helped with the service of Marnie with great speed and quality customer service.

Hidden Gemz
미국
앱 사용 기간 4개월
2023년 12월 14일

PL helped me a lot. Great customer service!

TCS Boutique
미국
앱 사용 기간 거의 3년
2024년 5월 30일

Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware!

This guys don't know the difference between cart abandoning reminder and marketing email....

If you use their service you risk to loose a lot of revenue!

HYKLE
불가리아
앱 사용 기간 5일
답글 Yotpo - Email & SMS개 2024년 6월 5일

Thank you for your feedback. We understand your concerns and want to clarify the distinctions between various types of communication triggers.

There are certain triggers, such as Order Created, Shipped, and Delivered, that are considered transactional. For these, we will send messages even if the shopper is not a subscriber, as they are essential for completing the purchase process and providing updates on their orders.

However, this is not the case for the Abandoned Checkout trigger. This type of message is considered marketing communication as it is an attempt to secure a purchase or drive revenue, and therefore, we require the shopper's consent to send these reminders. Adhering to these regulations is crucial for maintaining compliance and protecting your business in the long term.

We regret any inconvenience this may have caused and assure you that we are committed to helping you achieve your business goals. Please let us know how we can assist you further, and we will do our utmost to ensure your satisfaction and success.

Thank you for your understanding and continued partnership.

2024년 2월 2일

PL was really helpful and nice, assisting me with the entire process!

HeavyHanded
미국
앱 사용 기간 대략 1년
2023년 12월 25일

i had a customer service officer named Regie, amazing service and made things very swift and easy for me. Thank you

Luminate Lux
오스트레일리아
앱 사용 기간 5개월
2024년 3월 5일

Customer support is great. Melvin was very helpful during the setup process.

SPRYNN
미국
앱 사용 기간 3개월
2024년 5월 10일

best app best cx service thanks to Joann C

Sampson Eco Shop
캐나다
앱 사용 기간 4개월
2024년 5월 5일

Thanks a lot John for your patience ! Good team

Lavendya
프랑스
앱 사용 기간 3개월
2024년 1월 24일

Customer support was excellent they helped me solve my problem very quick & was patient.

SoSouls
미국
앱 사용 기간 5개월
2024년 1월 7일

keanu was very good help/ quick response time/ got my issues resolved pretty quickly

Socially Unbothered™
미국
앱 사용 기간 3개월