Yotpo Email Marketing & SMS

Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.

They really helped guide me. very helpful and got me what i needed to take my store to the next level

This app is extremely easy to use and my ROI is crazy. I would love it more if the knowledge center was a little more organized.

Very rude staff. I created an affiliated account and transferred funds from my current to the new one and they refused to activate my campaigns quoting i'm not verifed. Also whenever I switch my campaigns to active, I come back a few minutes after to find them inactive potential losing me money

Update: This was fixed later but it did take a while. I most certainly lost out on some potential conversion so 4 stars.

Customer service was very helpful & AJ was extremely helpful. He answered all of my questions and made everything easier

Great customer service. We just get installed the app and now we are expetcing for the results!!! :)

Great App & support costumiers. a must have for sms & email retargetting ! don't look further. ENJOY!

we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..

Service works well and the price per message is great. When sending to recipients not in the contact list, you have to paste the numbers in one at a time. I tried pasting a list of numbers from Excel (about 30 numbers) and only the first one was accepted. I had to paste all 30 numbers individually.

The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes. Customer support was awesome, answered all my questions and resolved my issue on the spot. Very patient and kind during process!