리뷰 (8,348)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 11월 27일

Marnie was such a great help. I was able to get the help I needed right away and also learned a little something new. Greatly appreciated!

WISPER COUTURE
미국
앱 사용 기간 대략 2년
2024년 12월 18일

Just installed the app and wanted a little help with the flows setup. I was helped by Marnie who was very nice and helpful. So far so good.

TOYBOX
키프로스
앱 사용 기간 6개월
2025년 1월 14일

The product review section has been great so far. I just contacted Marnie for help adding Yotpo to my website for emails and flow. She was very helpful!

Orphaned Wool
미국
앱 사용 기간 대략 1개월
2025년 1월 23일

I have been using this app for the past two years, the sms campaign part of things Is a complete scam. Recently I’ve noticed that the campaigns aren’t being sent to my customers and the app is overcharging for messages sent. I’ve reached out each time and a ticket is created with no resolution and broken promises. I will be moving to a different app.

SNNUDE
미국
앱 사용 기간 거의 3년
답글 Yotpo - Email & SMS개 2025년 2월 25일

We're sorry to hear about your experience, and we truly understand your frustration. After reviewing the campaign, we found everything was sent as expected, with some ...

2025년 2월 26일

I had an issue with not being able to respond to a customer message. I got a customer service person within minutes and the problem was fixed in seconds. Thank you!!!

The Leavened Box
미국
앱 사용 기간 30일
2025년 2월 3일

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

My Sister's Keeper Boutique LLC
미국
앱 사용 기간 거의 3년
2025년 2월 6일

Great app and great support. We use it on all our sites for SMS.

Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.

ibigboi
미국
앱 사용 기간 2개월
2025년 2월 9일

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify ...

Babylove.ie
아일랜드
앱 사용 기간 5개월
답글 Yotpo - Email & SMS개 2025년 2월 18일

Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve ...

2024년 11월 21일

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the ...

Pluukz
네덜란드
앱 사용 기간 거의 2년
2025년 1월 25일

Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business

Pazaruvay Izgodno
불가리아
앱 사용 기간 1년 초과