Yotpo Email Marketing & SMS

The app is really good to create your campaigns and schedule them, so you dont need to worry about the special days.....nice app!

Setup was a little tricky but I reached out and a rep named Chris was very helpful. I can't wait to start using this to draw in my customers!

Personally, this was very easy for me to work with and I love how the SMS looks compared to other platforms outside of Shopify. There are some that turns photos into a link but this app sends the actual photo.

I had questions regarding the detailed breakdown charges but Princess (PL) was very helpful and explained it to me.

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The only thing I wish is if they allowed you to purchase credits at least every $100 or doing a one time payment for the amount I need. My charges were $248 but it's only allowing me to pay $200 OR $500... which is a huge difference honestly.

So far so good. If it proves itself over the next 30 days, i'll update to 5 stars.

A little overwhelming but the customer service so far is top notch and they have helped with everything ive needed assistance with.

I used this app for my shopify page and ran into some technical issues. Support was fast and helpful.

Thanks for this amazing app, i love it !It made everything i needed easily :)Nice job team anf thx for your support !!

Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion

We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved.

This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).

Joann C from SMSBump provided exceptional customer service, letting me know the issue was forwarded to another team for resolution.