리뷰 (8,347)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 2월 20일

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
미국
앱 사용 기간 2개월
2020년 1월 6일

i used this app and i really like the way it works. more improvements though but hey! just love the app anyway

LAWLEX
캐나다
앱 사용 기간 2개월
2018년 6월 26일

Still setting up but seems okay

Lootllamastore
영국
앱 사용 기간 대략 2개월
2023년 4월 15일

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
이탈리아
앱 사용 기간 대략 2개월
2019년 2월 26일

app seems legit to me. i just started using it ut seems like what my store needs to succeed for real in real time in my part of the world. lets see how it goes

Heyshopists
나이지리아
앱 사용 기간 대략 2개월
2023년 6월 21일

Mernie fue amigable, rápido y efectivo. Todavía no pruebo el marketing por SMS, pero seguro es un buen servicio.

VENICOMPRA
칠레
앱 사용 기간 대략 2개월
2020년 7월 17일에 편집됨

The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.

Carry2Fitness
독일
앱 사용 기간 대략 1개월
답글 Yotpo - Email & SMS개 2020년 7월 20일

Thank you for your review. If you want to get the most from our app, please contact our support team :)

2019년 7월 18일

Awesome app, but it has not really brought significant ROI yet. I followed the guides and everything, but it just seems like my customers do not respond well to it.

Sun Fly Trap
미국
앱 사용 기간 대략 1개월
2024년 8월 13일

lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.

Hairmind.gr
키프로스
앱 사용 기간 대략 21시간
답글 Yotpo - Email & SMS개 2024년 8월 22일

Hi!

Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and thanks to this feedback, we are considering updates based on the points you raised, specifically around product descriptions.

We’re always striving to improve, and your suggestions are helping us make the app even better. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience with our app and earn your 5-star review!

Thanks again for sharing your feedback!

2023년 9월 24일

I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with their support. A 5/5 rating!

AllGoodsOutlet
나이지리아
앱 사용 기간 30일