리뷰 (8,231)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 9월 11일

Don was awesome! Super patient and answered all my questions! Love the customer service. Solution oriented team!

RollinRhythmSkate
미국
앱 사용 기간 대략 1개월
2022년 2월 10일

Amazing support team and great app! Got everything you need for successful sms marketing and automations!

exousiafitness
미국
앱 사용 기간 대략 1개월
2024년 1월 23일

This app very usefull and easy to setup. The most thing i like customer support very responship answer everything i ask to them, especially Kiano he give me video tutorial to make easy understand when i want to test sms flow template.

Veloxa
미국
앱 사용 기간 대략 1개월
2022년 12월 9일

Lord was very helpful in the chat box when i needed help he was very quick and effective! Love this app it has worked wonders for sales in my business.

Jewels by B
미국
앱 사용 기간 대략 1개월
답글 Yotpo - Email & SMS개 2023년 1월 20일

We appreciate your feedback, thank you!

2024년 2월 13일

Quick and easy assistance. Thanks to Princess!

Homebound Essentials
영국
앱 사용 기간 27일
2020년 8월 19일

SMSBump is an amazing tool and the support is both very friendly and helpful! Thanks so much for getting me up and running!

Happy Mommy Shopping
미국
앱 사용 기간 대략 1개월
답글 Yotpo - Email & SMS개 2020년 8월 20일

Thank you for the review. Our support ninjas are always giving their best, so thank you for noticing 😊

2022년 11월 24일

They have a really good customer service . My agent was Joanne C and she was really quick with fulfilling my request.

RAJ'S GADGETS
나이지리아
앱 사용 기간 대략 1개월
2023년 11월 27일

Quin was efficient and easy to deal with. This is a great free app. Fantastic for SMS.

Trendy Valuables
오스트레일리아
앱 사용 기간 대략 1개월
2023년 1월 19일

Amazing app, inuitive, easy to use and support very very kind, excelent work, very fast for respond, attentive, unbeatable...

WISH IT RECEIVE IT
스페인
앱 사용 기간 대략 1개월
답글 Yotpo - Email & SMS개 2023년 1월 20일

We appreciate your feedback, thank you!

2023년 1월 6일에 편집됨

It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out.

5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed!

Update: PL also was a great help with a later concern I had! Good customer service so far!

Florida Candle Co
미국
앱 사용 기간 대략 1개월
답글 Yotpo - Email & SMS개 2023년 1월 20일

Thank you for writing a review — we value your feedback.