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Quin was a great help setting up the app. So far it looks like it will save me money AND provide me with many more features than the service I am currently using
amazing and patient customer support
The customer support is AWESOME!! Elijah was super helpful in helping get things set up in my Shopify store! He went over & above to help me!! Super excited to use this App!
This used to be an awesome app. However the platform has been pretty buggy lately and customer service is slow and not the best to deal with. It feels very outsourced and disconnected. After being with SMS almost 3 years, we will be leaving soon to find another SMS service. Customer service should be a priority with something as important as text messaging and SMS Bump has lost that touch lately.
Easy to manage and love the templets that are provided, when you set up your account, they have a great guide, so you are maximizing retargeting your customers
Angelica really helped me get my account set up. She was patient and very knowledgeable. Expert in her job and providing excellent customer service!! 5+ stars
Setting up and getting started with SMS has been so easy. Especially with Gen's help. I look forward to lots of sales through the use of this app.
Thank you for sharing your thoughts with us!
Thanks Quin for your response at your earliest. Hope to work more together in coming days. Super fast
Princess (PL) was awesome and very friendly
I really needed this app. It has doubled my sales