Yotpo Email Marketing & SMS

This app is insanely good. Gave me a 14000% roi on my a d spend! I would highly recommend to every single ecom owner! We really enjoyed the abandonment cart sequence!

Bad app! since yotpo has acquired smsbump they have become so hard to use. we operate 50+ stores and they expect us to create an account on yot-po for every store or we can not use smsbump. Whenever we install the app in the new store and click the app, it asks us to recover the password which was never lost. They think that we will make a new store from a new email. All other apps we use, when we click on the app, they log us in automatically, or they have the feature where you can add multiple stores under one account but this, yotpo has ruined smsbump. i have complained to them multiple times but since they don't care, I will leave my review and find better options. Their customer support chat sucks, you refresh the page and all chat history is gone, you have to start over again.

The assistant Quin was very helpful and polite, providing me with everything I needed to update, my account was verified in under 10 minutes.

The support service was fantastic and fast. Quin was super helpful and quick to respond to all my questions and queries.

good experience PL

great customer support no complains so far. Its the app I needed. Customer agent called Lord helped me perfectly. Thanks Lord.

I recently encountered an issue with phone number verification and reached out to the support team for help. I was fortunate enough to be assisted by a team member named Marnie, and I cannot express enough how grateful I am for the support I received.

Marnie was not only fast and quick to respond but also extremely helpful throughout the entire process. Ability to quickly understand my problem and provide a clear and effective solution was truly commendable. Thanks to Marnie's assistance, I was able to resolve my verification issue promptly and without any hassle.

PL did an AMAZING job helping me! I appreciate them so much! Definitely recommend using this app! Their user interface is gorgeously and easily designed. I tried a couple others but decided to come back. Don't waste your time with others!! USE THIS ONE!! I pinky promise it will be worth your time and money!

The chatbox associate (Elijah), made everything so smooth when trying to verify my store for SMS marketing. He was prompt and told me exactly what I needed to do without confusion.
I am so far loving this app, their business model, and functionality,
I forsee myself using it for years to come.

Great app to increase conversion rate and aov i use it on all my stores and the customer service is awesome specially Djan.