리뷰 (8,195)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 6월 6일에 편집됨

Joann was very helpful and has let me know when the issue will be fixed. I trust that she has it covered and will be able to figure the whole situation out. 10/10 she has solid customer service. Thank you.

PSYCHOPATHIC
미국
앱 사용 기간 20일
2023년 2월 17일

PL, was so nice and helpful! She is such a doll, thank you for everything! <3 I recommend this app 100%.

Crystal Synergy
미국
앱 사용 기간 20일
답글 Yotpo - Email & SMS개 2023년 2월 24일

We appreciate your feedback, thank you!

2023년 3월 9일

thank you so much my I received Lord as my customer service rep today and i was walked through the steps i need very kindly. lord was very patient and sent me all the links i needed. thank Lord

BLAC PLAGUE
미국
앱 사용 기간 20일
2019년 4월 8일

I used the app to help me increase my reach with my customers and save me time. So far so good! Thanks fro this awesome tool. It is easy to use, has helpful videos, and allows you to test what you create before sending it to customers!

MILANBLOCKS
미국
앱 사용 기간 1년 초과
2023년 5월 13일

I have multiple Stores and SMS Bump is always my go to!n Easy integration, setup and campaigns. I also love that I can bring subscribers into my Shopify store and they auto sync!

TNCFL
미국
앱 사용 기간 20일
2022년 10월 13일

Excellent service! Their support helped me set up my account fast and easily! It is a user-friendly app. Thank you!

Relief The Pain
캐나다
앱 사용 기간 20일
2019년 4월 8일

User interface is nice. I hope it will increase our sales. Will comeback soon to review again.......

Citron Dubai
아랍에미리트
앱 사용 기간 1년 초과
2023년 5월 23일

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

BabyShack
영국
앱 사용 기간 20일
2020년 7월 19일

Terrible app, it also kept charging me when I tried to turn it off! I have reached out to customer service multiple times without response!

Knife Depot
미국
앱 사용 기간 1년 초과
답글 Yotpo - Email & SMS개 2020년 7월 27일

Hello there! Stoyan here from the SMSBump team. I am sorry to hear you didn't have a more positive experience.

We checked your case, and it seems that you were automatically charged mainly because you left the Auto Recharge option active on your profile. We've contacted you a couple of times to show you how you can disable it. We even disabled it manually on our side, so you don't get charged additionally.

In addition, we've contacted you so you can get a refund on the money that was not used. However, as of now, we've not received a response.

We look forward to resolving all your issues and if you are willing to continue working with us, we will be happy to show you how yo can get the most of our app.

Regards,
Stoyan from the SMSBump team.

EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for feedback from them.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

2019년 3월 15일

i used thi app. i really like how is dose SMsbump. Perfect app nice . Gold. This is gold. Thank you, good sir! earned yourself a subscribe!

lifecosy
베트남
앱 사용 기간 20일