Yotpo Email Marketing & SMS

SMSBUMP is very easy to set up and integrate with Shopify. Having SMS campaigns along side email campaigns is very important for business to stay connected with their customers. The standalone Shopify platform is deficient in this area. I assume because of the costs involved to send SMS. SMSBump allows me to customize my text message campaigns to suit my needs. The only feature that is missing is an iOS/android phone app to connect with the SMSBump chat feature so that when customers reply to my texts I can get notifications to my phone and quickly reply. Right now you can only get notifications by email and use a web app which is not as convenient for me. The Shopify chat app is a good example of a phone app that Yotpo should mimic for SMSbump chat feature. I spoke to smsbump representative PL to submit this feature requests to the Yotpo team. Hopefully it will be added to the roadmap for a future release.

Loving it so far. Easy to use. Great support... thanks Regie.

Setting the up was made very simple, and customer service was able to answer all my questions and guide me through it, thanks to Quin for helping me

excellent customer chat support , the representative "Regie" gave me a quick solution to all of my queries and instructed me through instant Highlighted screenshots of how it needed to be done . i didn't have to wait in queues or wait for late replies like it happens in most of the free apps !

and about the app : im a new user to shopify and it looks like a whole new level of sms and email marketing opportunities opening up to me , sms charges are reasonable and templates and workflows are predefined and editable ,, although i did face some issues while editing the text in the flow templates with a slight inconvinience tbh ! but im sure their team will sort it out .

Thankyou sms bump

very helpful.

Good Support, this app is a must-have and their support is very friendly and assistive ! Thank you regie :)

John D was super helpful and efficient!

This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!

i would recommend this app as it is very beneficial for building a community within your brand and keeping your customers up to date with your store discounts, exclusive access, and more. One thing that is very helpful about this app is that the live chat is available 24/7 to help support your technical needs. Also, the agent I spoke to "PL", was extremely helpful and they were able to fix my issues on their end in a timely manner, very friendly and easy to talk to. Thanks again PL :)

I'm am very happy for this guy "Melvin" This man is really support me and solve my problem love you my "ALLAH" Bless you and Happy in whole life Thanks for time ..