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I would recommend this app, it is very useful for collecting email and SMS subscribers. Customer service is great too, I had a problem with the Embed form for email and SMS collection and "AJ T" quickly helped me fix my problem
I’m still in the set up stage, but John D. Sure came to the rescue when my CSV file was not working properly. I appreciate the quick response as I don’t want my system down for long.
Melvin has been very helpful as well. This is one of the more difficult set-ups that I have done in my 11 years on Shopify. You will need support to help you.
I’m looking forward to getting this system up and running. It looks to be far superior to anything else offered. Thank you John and Melvin.
Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks John D
So far so good. The campaign interface is easy to navigate and customer service is great. Getting validated for SMS messaging took close to no time, and both Melvin and Joann was wonderful in helping me.
Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.
At first I really hated this app but, after "P.L" helped me complete several things, everything was perfect. She was extremely knowledgeable and very patient with me. She made sure all of my concerns were taken care of before leaving the chat. I truly appreciate her and I hope you all know how great on an asset she is to your company. Thank you "P.L"
Joann C was so helpful and friendly. Really helped me even when I was unresponsive. I really appreciate that. Best support I've received so far. Thnank you so much!
PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.
Regie did an amazing JOB! Helping me to verify my SMS numbers. Great support quick customer service.
John D was incredibly quick to respond and very helpful! Heard back within minutes and had my issue resolved quickly. Thanks!