Yotpo Email Marketing & SMS

I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.

Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.

Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.

Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.

Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.

I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify. However, to maximize clientele captures, I needed this Email Marketing & SMS app.

AJ assisted in helping me verify my account and TFN (Toll Free Number) extremely quick and easy.

[March 19] NEW REVIEW as AJ has assisted me with more issue resolutions!

AJ was extremely helpful in assisting me with figuring out the issue upon STACKED Discounts upon all my Flows.

He confirmed that NO SMS/Email Discounts from YOTPO stacks. Same with Shopify -> Yotpo Discounts.

The result is that if I want any stacked discounts, I would do so ONLY on Shopify.

AJ has helped me before and I commend him for his expertise and customer servicing!

Cheers, this man deserves a BIG raise.

Marnie was amazing at helping me set up. I look forward to seeing what this can do to level up our business. So far I've had a 5 star experience.

super kind

Very quick and helpful response. Melvin did a wonderful job. He validated my account in minutes and was a huge help!

Support was very kind and patient

This is an amazing must-have app for all shops. The support is absolutely incredible. I have a few issues and the agent "PL" helped me in no time to resolve the issue. Very professional, knowledgeable, and perfect. Highly recommended.

I want to express my gratitude to the SMS Bump support team, particularly the operator from Rock N who assisted me. Every aspect of the support provided was clear, concise, and handled with the utmost professionalism. The guidance was easy to understand, and the entire process was smooth and efficient.

Thank you for the excellent service. Keep up the great work!

Service client au top, très réactif. Merci à Quin pour son professionnalisme.