리뷰 (8,193)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 9월 26일

Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com

VIBE LIFE APPAREL
미국
앱 사용 기간 7개월
2023년 1월 5일

Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.

scenticsaroma
영국
앱 사용 기간 6개월
2023년 7월 8일

Keano help me through it he/she was quick and easy

Smoko
캐나다
앱 사용 기간 6개월
2023년 10월 2일

Perfect with Regie

Smarlyt
프랑스
앱 사용 기간 7일
2023년 8월 29일

Le support est top Le support est top Le support est top Le support est top Le support est top Le support est top

Kali Design
프랑스
앱 사용 기간 7일
2020년 11월 26일

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

SplashShower
프랑스
앱 사용 기간 6개월
2020년 6월 23일

SMSBump is a great app! A definite must-have for your marketing campaigns! Crazy ROI and very effective!

ICHIBAN STREETWEAR
싱가포르
앱 사용 기간 7일
2020년 5월 27일

Excellent service with great customer support. Free tier provides a lot of features out of the box. Would recommend!

MARE
미국
앱 사용 기간 7일
2023년 7월 7일

Great!! I've been using Yotpo SMS for years now and have it on all my stores. I basically require it.

FlyWell
미국
앱 사용 기간 7일
2023년 3월 17일

Absolute worst customer service! We added the app to our store but have some basic general questions. We have scheduled several meetings, all of which get changed to different times. Every customer service representative so far has only wanted to sell us something. They can not answer any questions at all. They keep creating a "support ticket" for another meeting and then that person can't answer anything and has to create another "support ticket'. In the meeting we just had, the customer service rep was 17 minutes late and you guessed it- couldn't answer anything. We are not asking in depth questions. We just want to know how some features work and help with setting up our account. I even tried to use the live chat and all it wanted to do was sell me stuff. couldn't answer one single question!

Witchdoctors
미국
앱 사용 기간 7개월
답글 Yotpo - Email & SMS개 2023년 4월 10일

We're so sorry to hear about your experience, and we'd love the chance to make things right. We've tried contacting you several times, but we have not heard back. Please reach out to us for assistance.