리뷰 (8,264)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2023년 7월 26일

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

TorchLuxe
영국
앱 사용 기간 5일
2023년 7월 6일

This application is really great, it allows great possibilities and the customer support is extremely attentive and present.
A special thanks to Reggie from customer support who did everything he could to solve the problems I was facing!

Rainess
프랑스
앱 사용 기간 5일
2022년 8월 18일

They were very helpful, i got fast answers and also they easly solved my problem. Moreover they gave me tips about changing my account settings.

EvaporX
헝가리
앱 사용 기간 5일
2023년 8월 23일

Support was great, I spoke with Don and he was very patient and supportive. Keep up the good work. Thank you

ESMO Enterprise
가나
앱 사용 기간 5일
2019년 2월 7일에 편집됨

this app seems like a nice app, i didnt try it yet but when i look at youtube videos people making huge profit, so its worth to try! let´s make profit

Heart Jewelry Store
네덜란드
앱 사용 기간 5일
2022년 11월 30일

I had an issue with failed sends but Marnie from CS was fast and helpful to find the issue. I appreciate the quick response time.

Little Road Co.
미국
앱 사용 기간 5일
답글 Yotpo - Email & SMS개 2023년 1월 20일

Thank you for sharing your thoughts with us!

2023년 11월 22일

Very responsive and helpful team.
Thanks again Quin for sorting my problem out!
Highly recommended!

Tapis Ethnique
프랑스
앱 사용 기간 5일
2022년 1월 13일

It's so helpful for reducing abandoned checkouts at a massive rate. Also, there is chat support for 24 hours which is so rare for a Shopify app. SMS Bump is really the best app you can install on your store for sending automated messages

lbstore.co
인도
앱 사용 기간 5일
2021년 7월 22일

We have sent 47 messages
14 send
33 failed !!
By the way, they even charge money for failed messages!

النجم الشرقي
사우디아라비아
앱 사용 기간 5일
답글 Yotpo - Email & SMS개 2021년 8월 2일

Hello,

I’m really sorry to hear that you had this experience!

Your messages go through several touch points before reaching your customers. Failed messages may occur due to invalid phone numbers, destination rejections, routing errors, or even carrier level content blocks.

Unfortunately, I was not able to locate your account in our system to determine what may be been the case here, but please reach out to us at support@smsbump.com and we will be more than happy to assist you in resolving this issue with highest priority.

We hope to hear back from you

Kind Regards,
SMSBump Customer Care

2023년 12월 25일에 편집됨

In regards to my first review. One of their support agents promised me to get my toll free number working for US marketing ASAP. It's now been 5 days and no updates on the case whatsoever which makes me pretty unsatisfied. Hope they'll help me out as promised.

Amazing app. Very good, reliable and helpful support. Shout out to Quin (support agent) who helped me set up everything seamlessly.

Belware Barn
덴마크
앱 사용 기간 5일