리뷰 (8,257)

전체 평점
4.9
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2023년 9월 21일

j'ai aimer l'assistance de Marnie

zivarra
프랑스
앱 사용 기간 2개월
2023년 3월 31일

SMS BUMP has been super easy to use and navigate. I found the customer support especially by PL super fast and helpful. I tried klaviyo text and Postscript, both were difficult for support.

The Booty Co.
오스트레일리아
앱 사용 기간 3일
2023년 10월 1일

keano helped me to verify my account and answered an abundant amount of questions I had with ease.

Kapital P
미국
앱 사용 기간 3일
2023년 5월 31일

John was extremely helpful and patient today. Great service! All my needs were met efficiently and quickly!

GOOD HEALTH BRINGS WEALTH
미국
앱 사용 기간 3일
2022년 5월 8일

I see how much this app would help to grow my new business to evolve towards something fast enough to use, but I was so lost! Their help is on time and efficient. Thanks!

Harzle
영국
앱 사용 기간 3일
2018년 12월 1일에 편집됨

10/10 app. one of the best apps I have used in awhile. Texts are 100x better than emails and this is amazing.

SHOPFUZZI
미국
앱 사용 기간 3일
2019년 12월 2일에 편집됨

The app is ok. It's is kind of user friendly but the videos go way to fast. You can't really add any of the products that will really help until you pay a monthly fee. I don't want to pay until I know they will work. Every page I open a pop up is there which is nice but it is also is trying to sell the monthly plan.

The Salty Traveler
미국
앱 사용 기간 3개월
2021년 5월 18일

just installed the app, for now the setup is ok, and complete. One step needs customer service (the rgdp compliance) because not so simple. Good point is that the customer service is very reactive and explain step by step all the thing to do to get the app work. Now we will see the efficience of the app or not.

Boutique-Saitama
프랑스
앱 사용 기간 3일
2020년 3월 25일에 편집됨

Don't expect the automation to work properly. Once you run into the malfunctions don't expect customer support to be helpful. They hardly know how their own app functions and never actually fix the glitches in the software.

Renewgoo
미국
앱 사용 기간 3개월
답글 Yotpo - Email & SMS개 2020년 3월 30일

Hey, sorry about that.

Our support team reached out to you and we are looking forward to addressing your comments.

UPDATE APRIL 20th: All issues have been addressed now. Customer promised to delete the review

UPDATE JULY 2nd: Hello again, I can see that the issues that have been mentioned here were resolved a long time ago. If you decide to give us another shot, we will be more than happy to show you how you can set up our product correctly and gain the most from it.

2023년 9월 26일

The SMSbump is a very useful marketing tool, the agent i chat with(PL) was very quick to answer my queries. i recommend this app

PetSlot
영국
앱 사용 기간 2개월